Storage Colyers Accessibility Statement
Storage Colyers is committed to providing an inclusive and accessible experience for all customers, including disabled people, older people, and those using assistive technologies. This Accessibility Statement explains the steps we take to make our online and in-person services easier to use, and how you can contact us with accessibility requests or feedback.
Our Commitment to Accessibility Standards
We aim to meet the Web Content Accessibility Guidelines version 2.1, at the AA level. These guidelines set out how to make web content more accessible for people with a wide range of disabilities, including vision, hearing, cognitive, and motor impairments. By working towards WCAG 2.1 AA standards, we want to ensure that as many people as possible can find, understand, and use information about Storage Colyers and our storage facilities in the wider Colyers area.
We review our website and digital content regularly and work with our teams and suppliers to maintain and improve accessibility over time. Where full compliance is not yet possible, we seek to provide accessible alternatives or support on request.
Using Our Website With Assistive Technology
Our website is designed to be compatible with a wide range of screen readers and assistive tools. We use clear headings, logical page structures, and descriptive text so that screen-reader users can navigate between sections, understand the purpose of each page, and locate information about our accessible Storage Colyers services more easily.
Images that convey information are given text descriptions so that screen readers can present this content audibly. Where decorative images are used, they are marked so that they can be skipped, helping to reduce unnecessary noise for people relying on assistive technology.
Keyboard Navigation and Focus
The site is designed so that you can navigate using a keyboard alone, without the need for a mouse or touch screen. You should be able to move through menus, links, and form fields in a logical order, using standard keyboard commands such as the Tab, Shift plus Tab, Enter, and arrow keys.
We aim to maintain a clear and visible focus indicator so that you can always see which element is currently selected. This supports keyboard users, switch device users, and people who prefer or need to navigate without a pointing device.
Text, Colour, and Layout
To support users with low vision or reading difficulties, we aim to use high-contrast colour combinations that meet WCAG 2.1 AA contrast requirements. We avoid relying on colour alone to communicate important information, and we use clear typography and spacing to support readability.
Our layouts are designed to reflow on different screen sizes, including mobiles and tablets, so that you can access information about Storage Colyers and local storage options in a format that suits you. Where possible, text can be resized using browser settings without loss of content or functionality.
Ongoing Improvements
Accessibility is an ongoing process. We continue to review our website and services, including digital booking, contact forms, and information pages, to identify and fix accessibility issues. When we introduce new features or update content related to storage in the Colyers area, we assess their impact on accessibility and aim to design them with inclusive use in mind from the start.
Requesting Information in an Accessible Format
If you experience any difficulty accessing information on our website, or if you need details about Storage Colyers in a different format, you can contact us to request reasonable adjustments. Depending on your needs, we may be able to provide information in large print, plain text, or other suitable formats, or offer guidance on using our services with assistive technology.
Feedback and Contact for Accessibility
We welcome feedback about the accessibility of our website and our storage services in and around Colyers. If you encounter barriers, notice content that is hard to use, or have suggestions for improvements, please contact us and include the page or service you were trying to use and a brief description of the issue.
Your feedback helps us prioritise future improvements and ensure that Storage Colyers remains as accessible as possible for everyone who needs secure, convenient storage solutions in the local area.
